Designed with our cherished guests in mind, ONYX Rewards goes beyond being a simple loyalty programme; it offers a gateway to a world of exclusive perks and enchanting experiences. As you continue your voyage with us, you’ll not only draw nearer to a complimentary stay, but also uncover a treasure trove of exceptional privileges crafted exclusively for you.
To match status with ONYX Rewards, please select one hotel loyalty programme you would like to match with and submit the following documents:
- A photo/PDF file of your membership card with selected programme with your name, membership ID, and tier status in English.
- A photo/PDF file of the account overview page of the selected programme with your name, membership ID, tier status, etc in English.
- A photo/PDF file of your tier status expiry date of the selected programme.
- Provide a photo/PDF file of your stay records (past and future) at properties of the selected programme.
- Provide a photo/PDF file of your future qualifying future reservation at ONYX Rewards' participating hotels in English. Kindly note that only direct booking i.e. Member Rates is eligible for tier match. Ineligible stays and reservations made through a third party are not qualified.
Upon completion of the above, we will proceed with your Status Match request consideration and get in touch with you within 14 working days regarding the result of the request. We reserve the right to consider tier match request as a case by case basis.
Benefits at a Glance
LIKE NEVER BEFORE.
The ONYX Rewards We Know You'll Love.
A Bond Beyond Stay.
Elevate your experience with every stay. Receive exclusive benefits and instant recognition and earn points towards free nights. Learn about our membership levels.
| Member Level Benefits |
Sapphire |
Gold |
Platinum | |
|---|---|---|---|---|
| Welcome Points Gift | X | X | X | |
| New Seamless Wifi (1) | X | X | X | |
| Member's Rates | X | X | X | |
| Award Nights | X | X | X | |
| New Partner Benefits | X | X | X | |
| Breeze & Maai Spas Discount | 10% | 15% | 20% | |
| Dining Discount (2) | 10% | 15% | 20% | |
| New Prego Restaurants Discount (2) | 10% | 15% | 30% | |
| Points Earning per Eligible Stay | 10% bonus | 25% bonus | 50% bonus | |
| New Points Expiration | 12 months | 24 months | 24 months | |
| Early Check-In (12:00) (3) | X | X | X | |
| Room Upgrade to the Next Available Room Type (3) | X | X | ||
| Late Check-Out (14:00) (3) | X | X | ||
| Private Check-In & Check-Out (4) | X | X | ||
| Welcome Amenities (5) | X | X | ||
| Complimentary Executive Lounge & Club Access (6) | X | |||
| New Gold Status Gifting (7) | X | |||
| New 24 hrs. Check-In/ Check-Out (10) | X | |||
| Long Stay Member Benefits (length of stay of 1 month or longer) | ||||
| New Complimentary Local Telephone Calls (8) | X | X | X | |
| New Complimentary Meeting Room Use (9) | X | X | X | |
(1) At participating Amari and OZO Hotels & Resorts only.
(2) Participating restaurants and spas only. Including alcoholic beverages.
(3) On request and subject to availability. Applicable only to reservations made through the ONYX Rewards website or the hotels' official websites.
(4) Where applicable and only for reservations made through the ONYX Rewards website or the hotels' official websites.
(5) Available only at Amari Hotels & Resorts and Oriental Residence Bangkok. Applicable only to reservations made through the ONYX Rewards website or the hotels' official websites.
(6) Available at Amari Johor Bahru, Club Siraa at Amari Bangkok, Club Napha at Amari Pattaya, Coral Lounge at Amari Phuket, and Club Tiffin at Amari SPICE Penang. Applicable only to reservations made through the ONYX Rewards website or the hotels' official websites.
(7) The recipient must already be an ONYX Rewards member and the status will be valid only for a single stay per year.
(8) Limited to calls within the same province.
(9) 1 hour use per stay, where applicable and subject to availability.
(10) Terms & Conditions apply. Please read here.