A Bond Beyond Stay
Beyond a mere visit, the ONYX Rewards journey endeavours to foster a bond that beckons you back, time and again.
Your satisfaction remains our top priority at each touchpoint.
Welcome Points
Earn complimentary 1,000 points upon joining.
Member Rates
Unlock Exclusive Savings: Get up to 20% off our Best Available Rate when you book Member Rates.
Free Stays
Redeem free nights with your points and enjoy a complimentary stay with us.
Dining & Spa Discount
Enjoy up to 30% off Dining & Spa experiences at the participating outlets during your stay or as an external guest.
Partner Benefits
Members get more with our partners. Browse a selection of exclusive deals from airlines, car rentals & lifestyle experiences.
Seamless Wifi
Connect to the WiFi just like if you were at home, no matter which property you visit. Login only once with ONYX Rewards.
Room Upgrades
Unlock a complimentary room upgrade to the next available room type*.
*Subject to availability
Early Check-in & Late Check-out
Enjoy an extended relaxation. Request for early check-in at 11:00 and late check-out at 16:00 for more leisure time*.
*Subject to availability
24hrs Check-in/ out
Check in or check out anytime you like, and enjoy the most flexible and convenient stay with us.
*Subject to availability
The Secret Pathway to Upgrade Your Tier
Get ready to level up your loyalty experience with our new benefits grid! To celebrate the launch, we're introducing a special 60-day tier upgrade challenge. Now, reaching new heights in our loyalty program has never been easier. Earn rewards faster, unlock exclusive perks, and elevate your stay with us. Simply perform one of the following actions between 1st March and 1st May 2024:
- Complete 3 eligible stays or 7 nights and get upgraded to Gold
- Redeem 24,000 pts and get instantly upgraded to Gold *
- Complete 5 eligible stays or 20 nights and get upgraded to Platinum
- Redeem 56,000 pts and get instantly upgraded to Platinum *
- Participate in 3 different Shama Social Club Activities and upgrade to the next tier **
Don't miss out on this limited-time opportunity to elevate your loyalty status. Come and join us!
* Please send us an upgrade request via the 'Contact' menu on your member portal or at contact@onyx-rewards.com. Our team will perform the upgrade for you and deduct your point balance within 14 business days.
** Please send pictures of you attending the events with one of the hotel staff via the 'Contact' menu on your member portal or to contact@onyx-rewards.com. Our team will review and upgrade you to the next tier after verification within 14 business days.
Benefits at a Glance
Designed with our cherished guests in mind, ONYX Rewards goes beyond being a simple loyalty program; it offers a gateway to a world of exclusive perks and enchanting experiences. As you continue your voyage with us, you'll not only draw nearer to a complimentary stay but also uncover a treasure trove of exceptional privileges crafted exclusively for you.
Our Best Deals
Enjoy Member Rates and our best selection of exclusive offers tailored to your travel needs.
Find Your Inspiration
Be inspired by our local guides and insights, and match your desired experience at our locations.
ONYX Rewards App
Enhance your experience when you visit our properties with live chat and arrange every detail before and during your stay.